Industries
Video reviews for restaurants and cafés: a QR code on every table
Restaurants have the easiest video review opportunity of any business: a happy customer, a phone in hand and a table to put a QR code on. How to set it up and what to say.
By the Reeltic team · · 6 min read
No business has a better moment to ask for a review than a restaurant. The customer is sitting down, their phone is already on the table, and if the food was good they are in the mood to say so. Yet most restaurants rely on customers remembering to open Google later that night, which almost nobody does.
A QR code and a 30-second video fix that.
Why video works so well for food
- Food is visual. A customer holding up the plate and saying "look at this" does more than a paragraph ever could.
- Atmosphere comes through. The noise, the lighting, the smile. That is the thing you are actually selling, and video is the only format that carries it.
- Clips are shareable. A 30-second review is the right length for Instagram Reels and TikTok without any editing.
- It is fast. The customer is waiting for the bill anyway.
The table setup
- Create your Reeltic profile. Add your name, address (Reeltic uses Google Places, so pick your listing from the dropdown and the map pin is set for you), your cuisine as a category, and a short intro video of the room or the kitchen.
- Add your signature dishes as items. Customers can then tag the dish they are reviewing, and you get per-dish ratings for free.
- Download the QR code from the Share tab. It links straight to your review page, no app needed.
- Print it on table tents, the bill folder, or a small sticker on the menu. One line of copy: "Loved it? Tell us in 30 seconds." If you run a coupon reward, add "and get 10% off next time."
- Brief the floor team. The best results come when a server mentions it while clearing plates: "If you enjoyed it, there is a quick 30-second video review on the card. You can blur your face if you like."
What customers should say
Give them three prompts on the card or on the recording page caption:
- What did you order?
- What did you think?
- Who should come here?
Thirty seconds is enough for all three. The countdown ring on screen keeps them from rambling.
Handling the awkward bits
"I do not want to be on camera." The face-blur toggle covers this. The blur is burned into the video, so the customer's face never exists unblurred on your page.
"What if the review is bad?" Reviews can be held for approval before they go live, and you can reply publicly to any review. You cannot delete genuine reviews, and that is what makes the good ones credible. Most negative reviews in restaurants are about a single slow service night; a calm, public reply turns them into an asset.
"We are too busy to manage it." Turn on auto-approve. Reviews go live as soon as they are processed, and you get a notification when each one lands. Check the dashboard once a week.
Using the reviews
- Website. Put the widget on your homepage and your booking page. The carousel layout works well above the menu.
- Social. Share the best clips to Reels and TikTok. Each review has its own share link that opens the video with a preview card.
- In the venue. A tablet by the door showing the wall layout is oddly effective.
- Badges. Once you cross ten verified reviews with a 4.5 average you earn the Top Rated badge; put it on the site next to your "book a table" button.
What about delivery and takeaway?
Print the QR code on the bag sticker or the receipt. The ask is the same, the moment is when the food arrives. Add the line "record with the food in shot" and you get product photography for free.
Cost
Nothing. Reeltic is a free video review platform with unlimited reviews, so a single-site café and a twelve-site group pay the same, which is zero.
Ready? List your restaurant, print the code, and start tonight.
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